Customer Experience Survey - Permit Review

City of Raleigh, NC Survey

1. Was this your first time getting a City of Raleigh permit review?

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Yes

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City of Raleigh, NC Survey

2. What type of review did you have?

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City of Raleigh, NC Survey

3. How was your overall review experience?

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1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

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City of Raleigh, NC Survey

4. Was your review completed in a timely manner?

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Yes

Delayed by other (Not Building, Electrical, Mechanical or Plumbing)

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City of Raleigh, NC Survey

5. Was your review completed early?

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Yes

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City of Raleigh, NC Survey

6. How satisfied were you with the professionalism of your reviewer?

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1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

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City of Raleigh, NC Survey

7. Was your reviewer knowledgeable in their review field? (Ex: Building, Electrical, Mechanical, or Plumbing)

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Yes, extremely knowledgeable

Yes, generally knowledgeable

Somewhat knowledgeable

Not very knowledgeable

Not knowledgeable at all

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