Customer Experience Survey - Inspections

City of Raleigh, NC Survey

1. Was this your first time getting a City of Raleigh inspection?

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Yes

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City of Raleigh, NC Survey

2. What type of inspection did you have?

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City of Raleigh, NC Survey

3. How was your overall inspection experience?

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1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

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City of Raleigh, NC Survey

4. Did you call your inspector and inquire about an inspection time window?

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Yes

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City of Raleigh, NC Survey

5. Did your inspector arrive in a timely manner?

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Yes, the inspector arrived early

Yes, the inspector arrived on time

The inspector was slightly late

The inspector was significantly late

No, the inspector did not arrive in a timely manner

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City of Raleigh, NC Survey

6. How satisfied were you with the professionalism of your inspector?

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1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

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City of Raleigh, NC Survey

7. Was your inspector knowledgeable in their inspection field? (Ex: Building, Electrical, Mechanical, or Plumbing)

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Yes, extremely knowledgeable

Yes, generally knowledgeable

Somewhat knowledgeable

Not very knowledgeable

Not knowledgeable at all

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