Raleigh Rainwater Rewards Survey

Raleigh Rainwater Rewards Survey

Thank you for participating in the Raleigh Rainwater Rewards program. We would like to know more about your experience. Please take a few moments to provide feedback. Thank you!

City of Raleigh, NC Survey

What project did you install through Raleigh Rainwater Rewards?

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Rain garden

Permeable pavement

Cistern

Disconnecting downspout

Green roof

Pavement removal

Stormwater wetland/Water garden

Tree wells

Other

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City of Raleigh, NC Survey

How did you hear about Raleigh Rainwater Rewards?

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City website

Email

Newsletter

Utility bill

City social media

Media

A friend

Other

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City of Raleigh, NC Survey

How helpful was information on the City's website?

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Not helpful

Somewhat helpful

Helpful

Very helpful

N/A

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City of Raleigh, NC Survey

How helpful was your initial consultation with City staff?

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Not helpful

Somewhat helpful

Helpful

Very helpful

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City of Raleigh, NC Survey

How clearly did City staff explain the approval process?

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Not clearly

Somewhat clearly

Clearly

Very clearly

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City of Raleigh, NC Survey

How satisfied were you with the amount of time it took for your project to be approved?

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Not satisfied

Somewhat satisfied

Satisfied

Very satisfied

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City of Raleigh, NC Survey

How clearly did City staff explain the reimbursement process?

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Not clearly

Somewhat clearly

Clearly

Very clearly

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City of Raleigh, NC Survey

How satisfied were you with the amount of time it took to receive reimbursement?

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Not satisfied

Somewhat satisfied

Satisfied

Very satisfied

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City of Raleigh, NC Survey

How helpful was City staff during your final inspection?

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Not helpful

Somewhat helpful

Helpful

Very helpful

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City of Raleigh, NC Survey

Did City staff respond to your inquiries in a timely manner?

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Yes

Somewhat

No

N/A

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City of Raleigh, NC Survey

Are you prepared to carry out the maintenance agreement? If you responded 'no', please explain.

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Yes

Somewhat

No

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City of Raleigh, NC Survey

Would you complete another project through Raleigh Rainwater Rewards?

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Yes

Maybe

No

N/A

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City of Raleigh, NC Survey

Please provide any additional comments that you may have about your experience.

Thank you for completing this survey. If you have any questions, please contact us at 919-996-3940 or RainwaterRewards@raleighnc.gov.