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Small, Start-up, and Minority-owned Business Survey - May 2022

Small, Start-up, and Minority-owned Business Survey - May 2022

The City of Raleigh is seeking your input to create partnerships and identify best practices that assist small, start-up, and minority-owned business development and education. Please take a moment to share your input if you are a business with up to 50 employees.  

(required) What is your business zip code?

(required) Do you receive emails about Raleigh's MWBE Program?

No
55%
Yes
45%
Closed to responses | 150 Responses

What best describes the type of industry for your business?

Professional Services
33%
Retail
18%
Other
11%
Arts, Entertainment, and Recreation
10%
Food Service/Hospitality
10%
Real Estate
4%
Personal Services
4%
Construction and Repair
4%
Healthcare
3%
Manufacturing
1%
Agriculture
1%
Auto/Auto-related
1%
Transportation
0%
Wholesale Trade
0%
Closed to responses | 135 Responses

How many full-time staff does your business employ? Please include only paid employees.

1-5 paid employees
78%
6-10 paid employees
9%
11-15 paid employees
7%
20-35 paid employees
5%
16-19 paid employees
1%
36-50 paid employees
1%
Closed to responses | 137 Responses

How many part-time staff does your business employ? Please include only paid employees.

1-5 paid employees
84%
11-15 paid employees
7%
36-50 paid employees
3%
6-10 paid employees
3%
20-35 paid employees
3%
16-19 paid employees
1%
Closed to responses | 116 Responses

How long has your business been in operation?

5 or more years
67%
1 to less than 3 years
12%
3 to less than 5 years
11%
Less than 1 year
10%
Closed to responses | 145 Responses

Does your business have any plans to expand or reduce operations over the next two years?

Expand slightly
52%
Expand significantly
28%
Keep about the same
15%
Reduce significantly
2%
Reduce slightly
2%
Closed to responses | 142 Responses

What organization(s) have you used to support your business? Select all that apply.

Small Business Administration
44%
Other
28%
City of Raleigh Government
27%
Raleigh Chamber of Commerce
21%
Downtown Raleigh Alliance
21%
Shop Local Raleigh
21%
Greater Raleigh Convention and Visitors Bureau
7%
Black Dollar
6%
Triangle Artworks
3%
Southeast Raleigh Assembly
3%
Hispanic Chamber of Commerce
3%
Hillsborough Street Service Corporation
3%
Midtown Raleigh Alliance
3%
North Raleigh Chamber of Commerce
2%
LGBT Chamber of Commerce
2%
Village District Merchants Association
1%
Five Points Business District Association
1%
Blue Ridge Corridor Alliance
0%
Person Street Partnership
0%
Closed to responses | 117 Responses

If you used City of Raleigh services to support your business, which department(s) did you interact with? Select all that apply.

Have not used City of Raleigh services to support my business
48%
Planning & Development – Building Permitting
22%
Planning & Development – Building Inspections
17%
Community and Economic Development
15%
Planning & Development – Zoning
11%
Department of Equity and Inclusion- MWBE Program
11%
Other
10%
Closed to responses | 92 Responses

Indicate your familiarity with the following City of Raleigh services for small businesses.

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Please rate the helpfulness of the following City of Raleigh services. If your business has not used the service, select N/A.

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Is your business classified as any of the following? Select all that apply.

Woman-Owned
56%
Minority-Owned
51%
Start-up
16%
None of the above
12%
Other
10%
Disabled-Owned
4%
Closed to responses | 119 Responses

What kind of business support do you need?

Select all that apply.

Funding
66%
Networking/marketing
61%
Business development
48%
Staffing/capacity
25%
Mentoring
25%
Financial management
21%
Education/training
15%
Other
8%
Closed to responses | 118 Responses

How would you like to receive information about City of Raleigh services for Minority, Women- Owned, Start-up, or Small Businesses? Select all that apply.

Business/Personal Email
88%
In-person events
39%
Social Media
29%
City of Raleigh's Website
27%
Mailed Materials
17%
Flyers and Brochures
13%
Closed to responses | 114 Responses

Would you prefer to receive information in a language other than English?

No
95%
Yes
5%
Closed to responses | 121 Responses

If you answered Yes, please tell us what language you prefer.

Closed to responses
Contact Information

(required) If you would like to learn more about City of Raleigh services for small and minority-owned businesses, please provide your contact information below. Please note that contact information is optional; surveys can be completed anonymously.