Small Business Survey 2023

The City of Raleigh is seeking your input to create partnerships and identify best practices that assist small, start-up, and minority-owned business development and education. Please take a moment to share your input if you are a business with up to 50 employees.  

What best describes the type of industry for your business?

Agriculture

Arts, Entertainment, and Recreation

Auto/Auto-related

Childcare

Construction and Repair

Healthcare

Manufacturing

Professional Services

Real Estate

Retail

Transportation

Wholesale Trade

Personal Services

Food Service/Hospitality

Other

Closed to responses

How many full-time staff does your business employ? Please only include paid employees.

1-5 paid employees

6-10 paid employees

11-15 paid employees

16-19 paid employees

20-35 paid employees

36-50 paid employees

Closed to responses

How many part-time staff does your business employ? Please only include paid employees.

1-5 paid employees

81%

11-15 paid employees

6-10 paid employees

36-50 paid employees

20-35 paid employees

16-19 paid employees

Closed to responses | 188 Responses

How long has your business been in operation?

Less than 1 year

1 to less than 3 years

3 to less than 5 years

5 or more years

Closed to responses

Which description most closely matches your current office/working model?

Traditional workplace use (nearly 100% in business workplace with few exceptions)

Hybrid (in workplace MORE than half of the time)

Hybrid (in workplace LESS than half of the time)

Virtual (no designated workplace - team members work from remote locations)

Home-based (business operates solely from owner's residence)

Short term co-working / co-making / shared space

Short term salon booth/chair rental

Other

Closed to responses

Does your business have any plans to expand or reduce operations over the next two years?

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What are your biggest business challenges? (select all that apply)

Operations (increasing margins, profits, supply chain)

42%

Marketing (generating foot traffic, customer/client awareness and attraction)

41%

Financial (investor funding, working capital, debt/equity capital)

40%

Staffing (workforce attraction, retention, salaries, benefits)

39%

Regulatory (zoning/permits, inspections, compliance, safety, environmental, legal)

11%

Other

10%

Closed to responses | 212 Responses

What is your business zip code?

What organization(s) have you used to support your business? (select all that apply)

City of Raleigh Government

Black Dollar

Blue Ridge Corridor Alliance

Downtown Raleigh Alliance

Five Points Business District Association

Glenwood South Neighborhood Collective

Greater Raleigh Convention and Visitors Bureau

Harmony: NC LBGT+ Chamber of Commerce

Hillsborough Street Community Service Corporation

Hispanic Chamber of Commerce

Midtown Raleigh Alliance

North Raleigh Chamber of Commerce

SCORE

Shop Local Raleigh

Small Business & Technology Development Center (SBTDC)

Small Business Administration

Small Business Center (SBC - Wake Tech)

Southeast Raleigh Promise

The Institute / Women's Business Center

Triangle ArtWorks

Village District Merchants Association

Closed to responses

If you used City of Raleigh services to support your business, which department(s) did you interact with? (select all that apply)

Planning & Development Services - Building Inspections

Planning & Development Services - Building Permitting

Planning & Development Services - Zoning

Department of Equity and Inclusion - MWBE Program

Small Business Development / Economic Development

Office of Strategy and Innovation

Other

Have not used City of Raleigh services to support my business

Closed to responses

Indicate your familiarity with the following City of Raleigh services for small businesses.

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Please rate the helpfulness of the following City of Raleigh services. If your business has not used the service, select N/A.  

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Is your business any of the following?

Disabled-Owned

Woman-Owned

Minority-Owned

LGBT+-Owned

Startup

None of the above

Closed to responses

How would you like to receive information about City of Raleigh services for Minority, Women- Owned, Start-up, or Small Businesses? Select all that apply.  

City of Raleigh's website

Business/personal email

Mailed materials

Social Media

Flyers and brochures

In-person events

Closed to responses

If it would be beneficial for you to receive information in a language other than English, what language would it be?

Closed to responses

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Small Business Survey 2023

Small Business Survey 2023

Question title

What best describes the type of industry for your business?

Question title

How many full-time staff does your business employ? Please only include paid employees.

Question title

How many part-time staff does your business employ? Please only include paid employees.

Question title

How long has your business been in operation?

Question title

Which description most closely matches your current office/working model?

Question title

Does your business have any plans to expand or reduce operations over the next two years?

Question title

What are your biggest business challenges? (select all that apply)

Question title

What is your business zip code?

Question title

What organization(s) have you used to support your business? (select all that apply)

Question title

If you used City of Raleigh services to support your business, which department(s) did you interact with? (select all that apply)

Question title

Indicate your familiarity with the following City of Raleigh services for small businesses.

Question title

Please rate the helpfulness of the following City of Raleigh services. If your business has not used the service, select N/A.

Question title

Is your business any of the following?

Question title

How would you like to receive information about City of Raleigh services for Minority, Women- Owned, Start-up, or Small Businesses? Select all that apply.

Question title

If it would be beneficial for you to receive information in a language other than English, what language would it be?

Please rate the helpfulness of the following City of Raleigh services. If your business has not used the service, select N/A.  

How would you like to receive information about City of Raleigh services for Minority, Women- Owned, Start-up, or Small Businesses? Select all that apply.  